Microsoft Dynamics 365 is an affordable software platform. Similar to Microsoft (Office) 365, Microsoft Dynamics 365 is a line of software products rather than a single piece of software. It consists of ERP (enterprise resource planning), CRM (customer relationship management) and other programs which help businesses operate efficiently and effectively:
- Finance (formerly “AX”, “Microsoft Dynamics 365 for Finance and Operations”);
- Supply Chain Management (formerly “Microsoft Dynamics AX”, “Microsoft Dynamics 365 for Finance and Operations”);
- Business Central (formerly “Microsoft Dynamics NAV”), often shortened to “D365BC”, “Business Central” or “BC”;
- Sales (formerly “Microsoft Dynamics CRM”);
- Artificial Intelligence;
- Commerce;
- Customer Service;
- Field Service;
- Marketing;
- Mixed Reality;
- Project Service Automation;
- Retail;
- Talent.
Depending on the specific software, the goals it serves to achieve differ. For example, the ERP pieces (D365 Finance, D365 Supply Chain Management and D365 Business Central) help companies manage their finances, inventory, projects, manufacturing and warehouse processes, services provided and received, etc. Similar to how it is difficult to imagine day-to-day work and studies without Microsoft (Office) 365, it is also difficult to imagine a successfully operating business without one or more Dynamics 365 products. Process automation, scaling up of operations, the need to manage increasingly complex operations, the requirements for reporting allowing to make data-backed decisions proactively are among the reasons that companies implement Dynamics 365.
At Peace Systems our consultants work with companies to successfully implement D365 Finance, D365 Supply Chain Management and D365 Business Central. If you would like to know more about Dynamics 365 in general or your business requirements and how Dynamics 365 platform can help meet those efficiently and effectively, contact us.
